Privacy

1. Who we are

Sinnergy / Graphics in Motion (CoC 51724162) is the controller of the personal data described in this privacy policy. You can reach us via WhatsApp on +31 6 21987839 or through the contact details on this website.

2. What we collect and why

• Order and account data (name, company, VAT number, address, email address and phone number): to process orders and rentals, to deliver goods and to meet our accounting obligations.
• Payment data: payments are processed by Mollie. We do not store card or bank details.
• Messages you send us by email or WhatsApp: to answer your questions.

We do not send newsletters and do not use your data for marketing purposes.

3. Who we share data with

We only share personal data where necessary, with the following processors: Mollie (payments), Moneybird (invoicing and bookkeeping), PostNL and DHL (shipping), our hosting provider, and WhatsApp (messaging, if you contact us there). Where required, we have data processing agreements in place.

4. Where data is stored

Our website and data are hosted within the European Union. We do not sell personal data.

5. Cookies

We only use essential cookies that are required for the webshop to function, such as those for the shopping cart and for logging in. We do not use tracking or advertising cookies, so no cookie consent is required.

6. Retention

Invoice and order data is retained for 7 years, as required by tax law. Other personal data is deleted once it is no longer needed for the purpose for which it was collected.

7. Your rights

You have the right to access, correct and delete your personal data, to restrict or object to its processing, and to data portability. To exercise these rights, please contact us. We will respond within one month. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).